Home >Private Disk >FAQ
| What if I forget my password ? | |
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We apologize, but for your total security, there are no 'back doors' in the software. If you forget your password, there is no special procedure, secret code, or hidden entry method to fall back on. So it is very important that you do not forget your password. |
| If I format the hard disk, will the data in private disk be lost? | |
| Before formatting hard disk, it is strongly recommended that you transfer Private Disk data in that disk to other disks to avoid data destruction.For example, if you want to format Disk C, you need to transfer all protection disk data that located in Disk C to other disks. |
| What if I need to reinstall my operating system ? | |
| Simply reinstall Private Disk on your computer. |
| Will it do harm to my protected data if I uninstall the Prvdisk Disk? | |
| No. Uninstalling the software has nothing to do with your protected data. Just reinstall the software to open your disk. |
| Can I create more than one Private Disk in the same disk partition? | |
| Certainly. All Private Disks are independent from each other and free from any influence. |
| When adding files to Private Disk, will the space of "Space Disks" be decreased accordingly? | |
| Yes. The data in Private Disk consumes the space of "Space Disks". |
| Can Private Disk be used after the software is closed down? | |
| No. For the sake of safety, once the software is closed, all Private Disks will be shut down automatically. If you want to open Private Disk, please run Easy Private Disk first. |
| Can I create a disk on my flash disk? | |
| Certainly. You can create disks on notebooks, personal computers, removable and flash disk. |
| When I try to copy files in my private disk I receive an error message "Refers to a location that is unavailable....If it cannot be located it might have been moved to a different location." What should I do? | |
| You have enabled UAC on Vista. How to do: Temporarily disable UAC(Control panel-User Accounts), or right click the files to send them to "My Documents". |
| How long can I use this unregistered version? | |
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35 uses. |
| If I purchase Private Disk how long can I use it ? | |
| Registered users of Private Disk are immediately eligible for lifetime upgrades and support. Once you purchase Private Disk you can use it for as long as you like and if a new version is released you can get that too. Nothing more to pay ever. |
| If I buy Private Disk, how many computers can I install it on ? | |
| Registered users of Private Disk are allowed to install the program on only 1 computer. |



